Terms of service

OVERVIEW

Welcome to Oscent Fragrance (oscent.in). Throughout this website, the terms “we”, “us”, and “our” refer to Oscent Fragrance. We operate this website and online store, including all information, content, features, tools, products, and services, to provide you with a seamless shopping experience in perfumes and gadgets (the “Services”).

Our store is powered by Shopify, which enables us to deliver these Services efficiently and securely. However, all purchases, transactions, and customer interactions are directly handled by Oscent Fragrance.

By accessing, browsing, or using our website and Services, you agree to be bound by these Terms of Service and our Privacy Policy. These Terms include important information regarding your legal rights, limitations of liability, and conditions of use.

If you do not agree with any part of these Terms or our Privacy Policy, you must not access or use our Services.

General Conditions

*We reserve the right to refuse service to anyone for any reason at any time
*You agree not to use our products or services for any illegal or unauthorized purpose
*Any breach of these terms may result in termination of your access

Products & Services

*All products are subject to availability
*We reserve the right to limit quantities or discontinue products at any time
*Product descriptions and images are for representation purposes only; minor variations may occur

Pricing & Payments

*All prices are listed in Indian Rupees and are subject to change without notice
*We reserve the right to modify or discontinue pricing at any time
*Payments must be made through approved payment methods only

Order Acceptance & Cancellation

*We reserve the right to accept or reject any order at our discretion
*Orders may be canceled due to:

    • Product unavailability

    • Payment issues

    • Suspected fraudulent activity.
      If your order is canceled after payment, a full refund will be issued

Shipping & Delivery

*Delivery timelines are estimates, not guarantees
*We are not responsible for delays caused by:

    • Courier partners

    • Natural events or unforeseen circumstances
      *Risk of loss transfers to the customer upon delivery

Returns, Refunds & Replacements

*Our Return & Refund Policy is a separate document and must be followed strictly
*No return/refund is applicable for opened, unsealed, or physically damaged products (customer-caused)
*Claims for damaged products require mandatory unboxing proof

User Responsibilities

*You agree to provide accurate and complete information during purchase
*You are responsible for maintaining the confidentiality of your account details
*Any activity under your account is your responsibility

Intellectual Property

*All content on this website (logos, designs, images, text) is the property of Oscent Fragrance
*Unauthorized use, reproduction, or distribution is strictly prohibited

Limitation of Liability

*We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services
*Our liability is limited to the amount paid for the product

Changes to Terms

*We reserve the right to update or modify these Terms at any time without prior notice
*Continued use of our website implies acceptance of the updated terms

Contact Information

For any questions regarding these Terms:
📧 Email: info@oscent.in
Malappuram Road, Manjeri-676121-Kerala